Terms of Service

1. Your Account

You must be 18 years or older to create an account. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us immediately at hello@timberline.coffee if you believe your account has been compromised.

One account per person. You may not share, sell, or transfer your account to another person.

2. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Copy, distribute, or reproduce course materials outside of your personal use.
• Attempt to reverse-engineer, scrape, or extract data from the platform.
• Upload or transmit content that is harmful, offensive, or infringes a third party’s rights.
• Use automated tools, bots, or scripts to access the Service.

We reserve the right to suspend or terminate accounts that violate these rules.

3. Intellectual Property

All content on the Service -- including course videos, written materials, exercises, and platform design -- is owned by Ivy & Rill Consulting Inc. or our licensors and is protected by copyright and other intellectual property laws.

Your subscription grants you a limited, non-exclusive, non-transferable license to access and use the content for your personal, non-commercial education. You do not acquire any ownership rights.

User-generated content (such as forum posts or comments) remains yours. By posting it on the Service, you grant us a non-exclusive, royalty-free license to display and distribute it within the platform.

4. Disclaimers

The Service and all content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses.

Coffee education is informational. We make no guarantees about employment outcomes, certification recognition, or business results from using the Service.

5. Limitation of Liability

To the fullest extent permitted by law, Ivy & Rill Consulting Inc., its officers, employees, and partners will not be liable for:

• Any indirect, incidental, special, or consequential damages.
• Loss of profits, data, or goodwill.
• Damages resulting from unauthorized access to or alteration of your content.

Our total liability for any claim arising from your use of the Service will not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow certain liability limitations. In those cases, our liability is limited to the maximum extent permitted by applicable law.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the applicable federal laws of Canada, without regard to any conflict-of-law principles that would cause the laws of another jurisdiction to apply. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

7. Dispute Resolution

Informal Resolution. Before commencing any formal proceeding, you agree to contact us at hello@timberline.coffee and attempt to resolve the dispute informally. If the dispute is not resolved within thirty (30) days of first contact, either party may proceed as set out below.

Binding Arbitration.Subject to the consumer-law qualifications in this section, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or its subject matter or formation (including non-contractual disputes) that is not resolved informally shall be finally determined by binding arbitration administered by the ADR Institute of Canada, Inc. ("ADRIC") under its National Arbitration Rules (as amended from time to time), which rules are deemed incorporated by reference. The arbitration shall be:

• conducted in the English language;
• seated and held in Calgary, Alberta, Canada (or via videoconference by mutual agreement);
• decided by a single arbitrator, appointed in accordance with ADRIC rules; and
• confidential, except as necessary to enforce an award.

Each party shall bear its own legal costs. The ADRIC administrative fees shall be allocated per ADRIC rules. The arbitral award shall be final and binding and may be entered and enforced in any court of competent jurisdiction.

Injunctive Relief Exception. Nothing in this section prevents either party from seeking urgent or interim injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm pending arbitration.

8. Venue and Submission to Jurisdiction

For any matter not subject to arbitration, or for recognition or enforcement of an arbitral award, the parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Alberta, sitting in Calgary, Alberta. Each party waives any objection to the laying of venue of any proceeding in Calgary and any claim that any such court is an inconvenient or inappropriate forum.

9. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 14 days before the changes take effect. Continued use of the Service after that date constitutes your acceptance of the updated Terms.

10. Contact

Ivy & Rill Consulting Inc.
Email: hello@timberline.coffee